Creating Your Brightwheel Account:
1. Create a free parent account using either the web or mobile app. Make sure to use an email address that you will have permanent access to. If you receive an invite to your email address, be sure to use that one when registering.
1a. You will NOT see your child(ren) profile until the office has completed processing your registration. Please allow 3-5 business days for processing.
2. Confirm your child’s profile. You will see your child’s profile after you create an account. Please confirm all the information listed under your child’s account. If you do not see your child’s profile, please contact us with the email address you used to sign up. You will not see updates within brightwheel until registration is complete.
3. Set your account preferences. You can adjust your notification preferences within your profile settings on the app.
4. Add your payment information. Brightwheel offers secure, automated online payments that saves time for us and gives you advanced tools and reporting. Please add your payment information. Here is an online Payments Setup Guide with more info.
Please email firstname.lastname@example.org if you have any issues with registering your account.
Check out some of these Brightwheel video guides if you need any extra assistance using the program. Please contact Anna Raptoulis at email@example.com or by phone at (313) 432-3067 with any Brightwheel questions or issues. Technical support can be reached at firstname.lastname@example.org.